Introduction to Management
"Would I rather be feared or loved? Easy – both. I want people to be afraid of how much they love me." - Michael Scott
What is Management
“Management is essential for an organized life and necessary to run all types of management. Good management is the backbone of successful organizations. Managing life means getting things done to achieve life’s objectives and managing an organization means getting things done with and through other people to achieve its objectives.” (Managementstudyhq.com)
Operating a Business
It’s one thing to start a business; it takes more to keep it operating. Businesses have to manage:
Resources
Time
Risk
Talent
Projects
Products/Services
Legal/Compliance
Finances
Operations
Strategy
Information technology
Marketing and branding
Customer service
Expectations
What Managers do
“I knew exactly what to do. But in a much more real sense, I had no idea what to do.”
- Michael Scott
Management is responsible for overseeing and controlling all aspects of a business. They are responsible for ensuring that workers under their management get done. They establish goals, hire employees, evaluate employee performance, train employees, determine the work that needs to get done, assign tasks, create and oversee business processes, and make decisions.
Types of Managers
Project Manager
Product Manager
Sales Manager
Marketing Manager
Human Resource Manager
Operation Manager
Risk Manager
5 elements create an organizational structure:
Businesses use a diagram known as an organizational chart to show how its organization is structured and which jobs report to which managers.
Job design
Departmentation - How an organization structures jobs to coordinate work
Delegation - Determining who does what
Span of Control - Number of people who report to a manager
Chain of Command - The line of authority
Apply it to your Spirit Box Team Roles
Someone will need to be responsible for the overall operation of your new automated retail business. This could be the adviser or a responsible student who can be trusted to lead the efforts required to run a business.
Duties of a Spirit Box Manager:
Facilitate the team from daily/weekly team meetings to planning and goal setting.
Drive the team to find consensus on decisions.
Be the first point of contact with school administration.