Service & Support Program
The all-in-one support system for your school store vending machine.
What is the Spirit Box Service & Support Program?
One of the most common questions we hear is:
“What exactly is included in Spirit Box’s service and support program—and how much does it cost?”
Whether you’re managing a Snack Box, Beverage Box, or full Spirit Box school store vending machine, this program keeps your machine running smoothly—and your team supported year-round.
The best part? Your first 12 months are included with your Spirit Box purchase!
What’s Included—and Why It Matters
Built-In Cellular Connectivity
No school WiFi needed. Every Spirit Box includes a secure cell signal for:
Tap-to-pay + card reader transactions
Real-time online sales tracking
Full Machine Warranty
Your vending machine is covered:
Parts & labor
Remote diagnostics
Tech support coordination
Cashless Payment Processing
We handle everything. No need to set up payment accounts or manage merchant fees—Spirit Box takes care of it all, with secure, compliant processing built in.
Need help? You’ll always have access to:
Phone & email support
Virtual troubleshooting sessions
Ongoing Technical Support
We’ll track all your vending machine sales, then send quarterly checks to your school. No spreadsheets. No guesswork. Just reliable revenue.
Quarterly School Payouts
Teacher Portal + Spirit Box Academy
Get instant access to our curriculum hub, packed with ready-to-use:
Lesson plans
CTE-aligned resources
What Happens After 12 Months?
You can renew the Service & Support Program for just $925/year. Renewal is optional—but most schools say it’s a no-brainer.
Why Schools Choose to Renew Our SERVICE:
Continued access to live support during student & staff transitions
Reliable cashless payment processing with zero admin hassle
Quarterly revenue checks that fuel your fundraising goals
Peace of mind with full warranty protection
Pro Tip: Many schools use Perkins, Title IV, or state-level CTE funding to cover the renewal cost.